First: Stop Sending Money
In the first 30 minutes, do not send more money. Screenshot everything, export TxIDs, secure accounts, contact official exchange support, and prepare reports.
Evidence and Accounts to Protect
- The FBI advises victims to stop sending money and provide as much transaction information as possible.
- The CFTC warns that fake trading websites may promise high returns, low risk, and ask for additional payments.
- Recovery scams target recent victims and ask for upfront fees.
The First 30 Minutes
- Minutes 0-5: stop paying; do not send tax, guarantee, or unlock fees.
- Minutes 5-10: screenshot platform, support chat, groups, URLs, wallet addresses, and payment pages.
- Minutes 10-15: save TxID, network, asset, amount, time, and receiving address.
- Minutes 15-20: change exchange, email, and chat passwords; review 2FA.
- Minutes 20-30: contact official exchange support and law enforcement or fraud channels.
Common Mistakes
- Deleting chats before preserving evidence.
- Sending more money to a recovery service.
- Posting ID and account details in public groups.
Related Reading
- Crypto Scam Checklist for Taiwan Investors
- Wrong Network Transfer? ERC-20 vs TRC-20 vs BEP-20 Explained
- Crypto Tax Guide for Taiwan 2026
FAQ
Q: Can an exchange stop a transfer after I sent it?
A: If it is still internal or pending, speed matters. If already on-chain, preserve TxID and report.
Q: Should I contact police or the exchange first?
A: Do both. Exchanges may tag addresses or assist; law enforcement is the formal reporting channel.
Q: What if they say one more payment unlocks funds?
A: Do not pay. This is a common withdrawal trap and recovery scam signal.
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