What to Do in the First 30 Minutes After a Suspected Crypto Scam
Who This Is For
For users who just sent funds, cannot withdraw, are asked for extra fees, or suspect a fake exchange.
Bottom Line
In the first 30 minutes, do not send more money. Screenshot everything, export TxIDs, secure accounts, contact official exchange support, and prepare reports.
Before You Act
- The FBI advises victims to stop sending money and provide as much transaction information as possible.
- The CFTC warns that fake trading websites may promise high returns, low risk, and ask for additional payments.
- Recovery scams target recent victims and ask for upfront fees.
Practical Workflow
- Minutes 0-5: stop paying; do not send tax, guarantee, or unlock fees.
- Minutes 5-10: screenshot platform, support chat, groups, URLs, wallet addresses, and payment pages.
- Minutes 10-15: save TxID, network, asset, amount, time, and receiving address.
- Minutes 15-20: change exchange, email, and chat passwords; review 2FA.
- Minutes 20-30: contact official exchange support and law enforcement or fraud channels.
Common Mistakes
- Deleting chats before preserving evidence.
- Sending more money to a recovery service.
- Posting ID and account details in public groups.
Related Reading
- Crypto Scam Checklist for Taiwan Investors
- Wrong Network Transfer? ERC-20 vs TRC-20 vs BEP-20 Explained
- Crypto Tax Guide for Taiwan 2026
FAQ
Q: Can an exchange stop a transfer after I sent it?
A: If it is still internal or pending, speed matters. If already on-chain, preserve TxID and report.
Q: Should I contact police or the exchange first?
A: Do both. Exchanges may tag addresses or assist; law enforcement is the formal reporting channel.
Q: What if they say one more payment unlocks funds?
A: Do not pay. This is a common withdrawal trap and recovery scam signal.
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